Quality & Safety in Everything we do.

Safety

Safety is the number one concern when designing and manufacturing our products. All Leo & Friends toys are manufactured to exceed the most stringent of child safety standards. All our products are painted with non-toxic paint but will also undergo chemical tests for over 100 prohibited substances. As well as the testing of the materials used, every toy must pass choking hazard tests before being advertised and sold to the public.

Quality Control

With quality through every process, all of our products are produced at the highest quality. With certifications including ISO9001: 2000 international quality system certification, ICTI system certification, enterprise management using 5S.

Our Certifications

ISO9001: 2000 International Quality System

ISO 9001:2000 specifies requirements for a quality management system where an organisation;

  1. Needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
  2. Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
International Council of Toy Industries
Founded in 1975, The International Council of Toy Industries (ICTI) is the industry association for the worldwide toy industry. As a member of ICTI we demonstrate our committed to the promotion of toy safety standards, to the reduction or elimination of barriers to trade and to the advancement of social responsibility in the industry with programs to address environmental concerns, fair and lawful employment practices and workplace safety.
Enterprise Management 5S
The practice of 5S management aims to reduce the waste in our work, increase productivity and improve quality of our products. 5S is a workplace organizational method that uses a list of words to describe how to organize a work space. Those words are Sort, Straighten, Shine, Standardise and Sustain.
Forest Stewardship Council Certification
The Forest Stewardship Council (FSC) is an international non-profit, multi-stakeholder organization established in 1993 to promote responsible management of the world's forests. The FSC does this by setting standards on forest products, along with certifying and labeling them as eco-friendly. Leo & Friends is proud to ethically source our woods to ensure the ongoing maintenance of the worlds forests.
Global Security Verification (GSV)
GSV program employs a cutting-edge methodology for promoting best practices throughout the global trade industry, enabling importers and suppliers to mitigate risks associated with the cross-border transport of goods, while simultaneously expediting their arrival at destination markets. Best practices are achieved through the effective utilization of resources, structured processes and innovation.

Want to see what we produce?

To see the quality of our products, check out our products page. If you want to get in touch and find out more, feel free to contact us with any questions you might have and we are happy to help.

Can’t find your answer?

If you can't find what you're after and want to know more, contact us and we'll be happy to answer any of your questions. We strive to ensure the highest level of customer service so let us know how we can help.

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